Remote Support
Remote Support enables our technicians to remotely control your computer over the internet or network.
With Remote Support we can support remote desktops, backend servers, network devices, smartphones and systems outside the network – all from one screen! Remote Support works on Windows, Mac, Windows Mobile, BlackBerry and multiple Linux distros.
With Remote Support we can support remote desktops, backend servers, network devices, smartphones and systems outside the network – all from one screen! Remote Support works on Windows, Mac, Windows Mobile, BlackBerry and multiple Linux distros.
AktiveNet
By utilizing AktiveNet™ on your company network, Kyvon will not only reduce the monetary costs of PC and server management, but also increase company uptime by working pro-actively with the IT Infrastructure.
AktiveNet™ significantly reduces the total cost of desktop and application management by enabling Kyvon to proactively and securely centralize and standardize desktop management. Automating and centralizing desktop configuration tasks reduces the overall costs of PC support.
AktiveNet™ significantly reduces the total cost of desktop and application management by enabling Kyvon to proactively and securely centralize and standardize desktop management. Automating and centralizing desktop configuration tasks reduces the overall costs of PC support.
- Remote Software Installs
- Anti-Virus Monitoring
- Custom Services Monitoring
Support Rates
More about AktiveNeT™
Kyvon's current support rates for network and computer rated calls.
*$25 Travel fee may be applied to on-site calls.
- On-Site Support $125/hr. *
- Remote Support $95/hr
- Project and Install per bid.
- AktiveNet Program Starts @ $299/month
*$25 Travel fee may be applied to on-site calls.
With its robust notification system, AktiveNet™ will alert Kyvon to warnings or failures that occur on your network. Alerts will be sent to Kyvon technicians through a variety of notification methods, including SMS, email and pager. Technicians can then make changes on the system without interrupting the user, interact with the user in chat mode, or take over the machine with remote control.
One of the biggest challenges business owners face is seeing the value in their IT support. By utilizing the desktop management tools, Kyvon is able to work “behind-the-scenes” and keep networks running with little or no visibility. The better job Kyvon does, the less you see them. So, how do you, the owner, see the value in the services provided? How about reports on a monthly basis that demonstrate the performance of your IT infrastructure? A recent IDC study found the savings from moving to a centrally managed PC Settings and configurations best practice resulted in an average savings of $190 per PC (IDC: Optimizing Infrastructure: The Relationship Between IT Labor Costs and Best Practices for Managing the Windows Desktop, October 2006). This amounts to a potential savings of almost $4000 per year for a 20 seat customer installation
One of the biggest challenges business owners face is seeing the value in their IT support. By utilizing the desktop management tools, Kyvon is able to work “behind-the-scenes” and keep networks running with little or no visibility. The better job Kyvon does, the less you see them. So, how do you, the owner, see the value in the services provided? How about reports on a monthly basis that demonstrate the performance of your IT infrastructure? A recent IDC study found the savings from moving to a centrally managed PC Settings and configurations best practice resulted in an average savings of $190 per PC (IDC: Optimizing Infrastructure: The Relationship Between IT Labor Costs and Best Practices for Managing the Windows Desktop, October 2006). This amounts to a potential savings of almost $4000 per year for a 20 seat customer installationCall today to start saving money on IT with AktiveNet for your small business.
Call Today 877-710-7993